Selasa, 09 Mei 2017

Social Customer Service Trends to Watch

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Social Customer Service Trends to Watch
Social Customer Service Trends to Watch
2017-05-09 14:04:37 Nick Rojas

Social media is one of the biggest channels available to marketers these days, whether they represent a large company or a grassroots startup. However, marketers hoping to use social media for effective brand development need to keep a close eye on the platforms they use. This is because technology is changing the way social media works on a near-constant basis. If you aren't staying abreast of new trends as they emerge, you're falling behind the competition—it's that simple. With that in mind, here are a number of social customer service trends marketers can expect to see in 2017.

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